![judy hoppa judy hoppa](https://img-new.cgtrader.com/items/2237263/2e42387469/judy-hopps-from-zootopia-3d-model-stl.jpg)
Inconvenienced further by stopping at a 2nd hotel to pick up another group and arriving at the airport just in time to get to the very back of a long case drop off queue of 50 mins. Had I paid for a shared shuttle, then no problem, but I didn't - I paid considerably more. What we got was a shared shuttle service with two other families and at the mini bus driver's convenience ( he arrived at the hotel to collect us and another group then promptly dissapeared into the hotel for 10 mins leaving us scratching our heads outside wondering if we were supposed to drive ourselves). This cost £50 instead of £18 for a 'shared shuttle' service. We booked for a private transfer (1-4 people), expecting a taxi to drop us off/pick us up at our convenience. Rip off! Next time we'll just take a taxi from the taxi rank. At bottom of paperwork it states that is is the clients responsibility to get flight on time not resort hoppa, clearly what sort of service are you paying for if they can't guarantee getting you to airport to your return flight on time!!!! Ruined the end of our holiday as I really believed we would miss our flight checkin.WILL NEVER USE AGAIN AND WOULD NOT RECOMEND. when this was cleared up they picked us up over half an hour late and then went on to do a further 8 pick ups, duration of 90 minutes instead of 40 we had been told it would be. Emailed us in error with afternoon pick up time, with someone else's information, clearly not for us as our flight was 12.15 requiring an early morning pick up. Speedy is 1-4 drop off/ pick up and I paid a premium for this service. I Booked speedy shuttle for transfers to and from Tenerife airport. Please can I state I have never written a review before and I did contact the company in Tenerife using the emails on my paperwork and gave them the opportunity to respond, this was 5 days ago and I have had no response.